Live demo · IT Helpdesk module

Go on, close a ticket.

This is the helpdesk workboard from the staff portal, running on demo data. It replaced a SharePoint list and a lot of “did anyone see my email?” Nothing here is sent anywhere — it lives in your browser.

7 open1 closedlive
Tier 1 Tech0 pts60 pts to Fixer
  1. 1Aisha340
  2. 2Marcus285
  3. 3Dana190
  4. 4You0

Drag cards between columns (or focus a card and use ← →). Close tickets to score.

New3
#1041High+35
New hire laptop — starts Monday
AKHR· 2h
#1042Urgent+50
Pantry barcode scanner offline
MRPrograms· 20m
#1043Low+10
Printer on 2nd floor jamming (again)
JLAdmin· 1d
In progress2
#1044Medium+20
Reset MFA for volunteer coordinator
SHVolunteers· 45m
#1045High+35
Donation receipt emails bouncing
NBDevelopment· 3h
Waiting on user2
#1046Medium+20
Zoom room for Thursday's board meeting
FAExecutive· 5h
#1047Low+10
Adobe license request
TCMarketing· 2d
Done1
#1048High
Wi-Fi drops in the warehouse
DWOperations· 1d

In the real module: tickets hand off between departments, update live for everyone, and import your old ticket history.

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